Please note that our Customer Service operates Monday through Friday, from 9 AM to 5 PM GMT+1.

In the meantime, you may able to find your answers below without any hassle.

FAQs

We receive hundreds of orders daily and strive to ensure each one is thoroughly verified, checked for quality, and dispatched as quickly as possible. In most cases, orders are shipped within 10 days. However, shipping times may vary due to our internationally-based warehouses.

We provide updates on your order status via email, including when it has been shipped, so you'll know exactly when it's on the way. If you would like to receive an immediate update, just email us at info@fyts.store

You can request a refund by emailing us, and we will respond within business hours. Please ensure you follow our return and refund policy, which requires refund requests to be made within 14 days of receiving your order.

Yes, we ship globally. Please ensure you provide the correct address details. If, for any reason, we are unable to ship to your address, we will issue a refund the following day.

Feel free to contact us anytime by filling out the form below or emailing us, and we will respond to your inquiry as quickly as possible.

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For any inquiries, please provide your details, and our team will respond promptly during business hours.

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info@fyts.store